Terms & Conditions

1. General

1. FlexiTrip.ae is an online platform that allows users to browse, compare, and book tours, activities, hotels, and travel-related services.
2. FlexiTrip.ae acts as a booking intermediary between customers and service providers ("Operators").
3. Each booking is subject to:
   • These Terms & Conditions, and
   • The specific terms of the Operator providing the service.

2. Eligibility

To use FlexiTrip.ae:

• You must be at least 18 years old.
• You must provide accurate and complete information.
• You must have legal authority to enter into agreements.

3. Booking & Payment

1. Prices displayed may vary based on availability, seasonal demand, or Operator policies.
2. A booking is confirmed only after:
   • Full or partial payment, and
   • Receiving a confirmation email or voucher from us.
3. FlexiTrip.ae reserves the right to cancel any pending or fraudulent booking.

Payment Methods

• Credit/Debit Card
• Online Payment Gateways
• Other methods listed at checkout

4. Cancellations, Changes & Refunds

1. Cancellation and refund policies depend on each Operator and will be shown before booking.
2. Some bookings may be non-refundable.
3. If an Operator cancels the service (e.g., due to weather or operational issues), customers will be offered:
   • A full refund, or
   • An alternative date/activity.
4. FlexiTrip.ae is not responsible for delays, rescheduling, or losses caused by the Operator.

5. User Responsibilities

By using FlexiTrip.ae, you agree to:

• Provide accurate information during checkout.
• Comply with all local laws, customs, and Operator instructions.
• Ensure passport/visa/insurance compliance (for international trips).
• Arrive on time for tours and activities.

FlexiTrip.ae is not responsible for missed tours due to late arrival, incorrect personal details, or failure to meet entry requirements.

6. Travel Documents

You are responsible for:

• Valid passport
• Required visas
• Travel insurance
• Vaccination requirements
• Compliance with immigration laws

FlexiTrip.ae does not provide legal or immigration advice.

7. Website Accuracy

We strive to keep all information accurate, but:

• Tour details, photos, schedules, and descriptions are provided by Operators.
• FlexiTrip.ae does not guarantee that all information is fully error-free.

We may update, modify, or discontinue any part of the website at any time.

8. Liability Disclaimer

FlexiTrip.ae is not liable for:

• Injuries, accidents, losses, or damages during any tour/activity
• Operator errors, negligence, or service failures
• Delays, overbookings, cancellations, or uncontrollable events (weather, strikes, natural disasters)

Our responsibility is limited to facilitating bookings and payments.

9. Intellectual Property

All content on FlexiTrip.ae, including:

• Text
• Logos
• Designs
• Images
• Software

is owned by FlexiTrip.ae and protected under copyright law.

You may not copy, redistribute, or modify any content without written permission.

10. Prohibited Activities

Users may NOT:

• Use FlexiTrip.ae for fraudulent bookings
• Interfere with website security
• Deep-link, scrape, or copy data without authorization
• Post false reviews or illegal content

Violations may result in account termination.

11. Third-Party Links

FlexiTrip.ae may contain links to third-party websites. We are not responsible for:

• Their content,
• Privacy practices, or
• Terms of use.

You access them at your own risk.

12. Privacy Policy

Your use of FlexiTrip.ae is also governed by our Privacy Policy, which explains how we collect and use your data.

13. Modification of Terms

We may update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website indicates acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the United Arab Emirates (UAE). Any dispute shall be resolved in the courts of the UAE.

15. Contact Information

For questions, support, or complaints, please contact us: